Keller Corner: Weekly updates, COVID-19 info

November 20th, 2020 | Keller Corner, What's Happening
For a one-stop shop of all updated coronavirus information, Keller Army Community Hospital notifications, how to stop the spread of COVID-19, federal/state/local guidance and the U.S. Military Academy and Army Garrison West Point webpages, visit

Social Media (Facebook) Campaigns for November
• Winter preparation and cold weather injury prevention awareness — every Monday and Wednesday.
• Drowsy Driving Awareness — every Tuesday.
• Smoking cessation awareness month — every Sunday (Who Would You Quit For), every Thursday (Great American Smokeout Information), every Saturday (How Smoke Affects various populations); the Great American Smokeout is today.
• Keller employee spotlight (highlighting new Keller employees and the services they provide) — every Friday.

TRICARE Open Season open until Dec. 14
TRICARE Open Season is the annual period when you can enroll in or change your health care coverage for the next year.
TRICARE Open Season continues through Dec. 14. Any enrollment changes you make will go into effect on Jan. 1, 2021.
Open season applies to anyone enrolled in or eligible for a TRICARE Prime option or TRICARE Select.
If you’re eligible to participate in TRICARE Open Season, you have three options:
• Stay in your plan.
• Enroll in a plan.
• Change plans.
For more information on TRICARE Open Season, go to

Pharmacy, Laboratory to close for training every Thursday
The Keller Army Community Hospital Pharmacy and Laboratory will temporarily close from 2-3 p.m. every Thursday to conduct training.
This training had always been in place but was suspended during the early months of the COVID-19 pandemic. This training provides essential time to ensure we are able to provide the safest and highest level of care to our beneficiaries.

COVID-19 and Your Mental Health: It’s OK not to be OK
Being aware of your mental health during this Coronavirus (COVID-19) pandemic is paramount.
We are familiar with viruses like the common cold and flu, but COVID-19 is new and presents a situation that none of us could have imagined a few short months ago. COVID-19 has resulted in business closures, social distancing and quarantine and/or safety measures which have led to changes in our daily lives.
There are several steps to reduce anxiety during this pandemic and maintain your mental health:
• There are small things that everyone can do, while practicing social distancing or self-quarantine, to help reduce the amount of anxiety they are experiencing. This includes but is not limited to talking to a friend and asking them to be your support, find ways to clear your mind — take a walk or use a meditation application, or using resources like the Crisis Text Line (Text “MHA” to 741741).
• Realize what you can control and focus on those things that can provide you with some comfort.
• Be aware of the signs of anxiety. While it’s normal to be worried and stressed, people with anxiety tend to be more exaggerated in their feelings of worry and tension. Some symptoms include stomach/digestive problems, increased heart rate, or changes in energy and difficulty sleeping.
Understand that your concerns are valid and your anxiety is real.
The statistics prove that one out of five people will experience a mental health condition, and five out of five people go through a challenge that will affect their mental health. Seeking help is a sign of strength.
If you are taking steps to manage worry and anxiety during this pandemic, but those steps don’t seem to be helping, there are resources you can utilize. By seeking help, you can improve your lifestyle and the lives of those around you.
Go to for more information.

KACH Pharmacy continues “in-car” dispensing
The Keller Army Community Hospital Pharmacy continues “in-car dispensing” as a way for patients to receive their medications.
This is being done to prevent the spread of illness and to facilitate social distancing by reducing the amount of beneficiaries in the waiting room.
The in-car, drive-up delivery is done in two easy steps:
1. Call the pharmacy at least two hours prior to arriving. The pharmacy will prepare your medications to be ready when you arrive. Call 845-938-2271/6619/3812. The pharmacy staff will coordinate a time for you to come pick up your medication within about two hours.
2. When you arrive at the pharmacy, pull in to one of the numbered pharmacy parking spaces—in the upper parking area, and call the pharmacy again to have a hospital representative bring out your medications out to you.
The in-car dispensing service is available from 8 a.m.-5 p.m. Monday through Friday, except for Thursdays from 2-3 p.m., when the pharmacy is closed for training.
Beneficiaries, or the representative, picking up medications must provide either a photocopy of their DOD ID card, or a high-quality photo (smart phone is acceptable) of the front and back of the beneficiary’s ID card.
Beneficiaries that are subject to restriction of movement (self-quarantine or self-isolation) can either coordinate through their chain-of-command for a representative to pick-up their medication, or a beneficiary’s sponsor or representative can pick up their medication.
For any questions concerning the ‘in-car’ dispensing procedures, contact the Keller Pharmacy at 845-938-2271.